Erin Pettigrew

Mar 02 2011 LINK
Why does the average drug store contain 55 floss alternatives and more than 350 kinds of toothpaste?…Instead of realizing that picking a floss is an easy decision, I confuse the array of options and excess of information with importance, which then leads my brain to conclude that this decision is worth lots of time and attention…the modern marketplace is a conspiracy to confuse, to trick the mind into believing that our most banal choices are actually extremely significant.
— Jonah Lehrer for Wired: ‘Why Easy Decisions Are So Hard.’ Marketers are realizing that extreme differentiation within product categories actually intimidates the consumer and hurts sales. Trader Joe’s avoids this fallacy well. The indie grocery retailer culls its inventory to one or two variations per product at most, which greatly simplifies the consumer’s purchase decision. No standing in an aisle mulling over dozens of salsa jars or hundreds of shampoos and conditioners. There are very few choices, which likely leads to many more purchases.